ibps-so 2025 · Question 246 of 271

A food delivery startup has poor customer service ratings but operates in a rapidly growing online food market. It also faces strong competition from established players with better brand image. Which classification is MOST accurate?

1. APoor service – Threat; Market growth – Strength; Competition – Opportunity
2. BPoor service – Weakness; Market growth – Opportunity; Competition – ThreatCorrect
3. CPoor service – Opportunity; Market growth – Weakness; Competition – Strength
4. DPoor service – Threat; Market growth – Weakness; Competition – Strength
5. EPoor service – Strength; Market growth – Threat; Competition – Opportunity