SSC Stenographer Grade C & D 2025 · Question 101 of 389

What is the primary purpose of this passage? Read the following passage and answer the questions based on the passage: The rise of e-commerce has dramatically reshaped retail landscapes around the world. Consumers now enjoy unprecedented convenience, i.e., with only a click, we can compare prices, read reviews, and deliver goods directly to their doors. Brick-and-mortar stores, in contrast, must content with higher overheads-rent, utilities, and staffing-that online retailers often avoid. Many physical shops have adopted “omnichannel” strategies to-stay competitive, integrating their online and in-store experiences. For example, customers might order online and pick up in-store or use a mobile app to check real-time stock levels before visiting. However, some challenges still persist for small retailers because they lack the technical expertise or capital to develop user-friendly websites, and excessive reliance on third-party delivery services can erode profit margins. Moreover, the environmental impact of rapid shipping packaging waste and increase carbon emission-is increasingly under scrutiny. As e-commerce continues its ascent, the most successful retailer will combine digital innovation with sustainable practices and a personalized customer experience.

1. ATo advocate for brick-and-motor retail over e-commerce
2. BTo describe how omnichannel strategies are best
3. CTo examine both opportunities and challenges in modern retailCorrect
4. DTo explain why delivery services and harmful