Which of the following is NOT a right of the consumer under Consumer Protection Act 2019?

Explanation

The correct answer isRight to work. Key Points The act includes the establishment of the Central Consumer Protection Authority (CCPA ) and rules for the prevention of unfair trade practices by e-commerce platforms . It is a significant tool in protecting consumer rights. Provides for simplifies the consumer dispute adjudication process and introduces the concept of product liability. The CCPA will be empowered to conduct investigations into violations of consumer rights and institution complaints/ prosecution, order recalls of unsafe goods and services , order discontinuance of unfair trade practices, and misleading advertisements impose penalties on manufacturers/publishers of misleading advertisements. Under this act, every e-commerce entity is required to provide information relating to return, refund, exchange warranty and guarantee, delivery and shipment, modes of payments, grievance redressal mechanism, payment methods, security methods, charge-back options, etc. Important Points Six rights for consumers under (COPRA) 2019: Right to be heard. Right to be informed. Right to Safety. Right to Consumer Education. Right to Choose. Right to Seek redressal.