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  9. Q36

CGPSC 2012 · Question 36 of 66

Q37. A retired employee of your office rushes in your office and begins to shout at you complaining that no one helps him in settling his pension matter. The first thing you would do is

Decision Making

  1. AAsk the peon to turn the person out of your chamber
  2. BAsk the person to go away from your chamber
  3. CDo nothing and neglect him
  4. DAsk the person to be seated and tell you what is his problemCorrect
  5. ENone of these

Answer: D. Ask the person to be seated and tell you what is his problem

Explanation

First calm him down, seat him and hear his problem before acting.

Source: CGPSC Prelims 2012 GS Paper-II (held 9-6-2013), solved paper

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