APSC CCE 2024 · Question 161 of 178

You are carrying about 3 kg in excess of the luggage allowance for your upcoming flight to your ancestral place. You have packed your bag with presents for relatives and friends. You plan to plead with the check-in executive in the airport to overlook the excess luggage and waive the charge for it. In the check-in counter, the executive behind the desk seems to ignore your plea and hands over a paper note which mentions the amount to be paid. You got annoyed and wanted to argue your case further. Then you noticed that the executive is wearing a tag which says that he can neither hear nor speak. What will you do?

Decision Making

1. AYou will give a thumbs up to the executive and pay for the excess baggage with a smileCorrect
2. BYou will withdraw from the counter and move to the adjacent one
3. CYou will pay for the excess baggage, but will lodge a complaint to the airline for employing a person with disability as a check-in executive
4. DYou will create a scene as your pleas were not being heard